KHD Buzz – The Impact of 11.11, Customer Retention Tips, Beating Bezos and More
How New Online Shopping ‘Holidays’ Are Changing the Retail Landscape
First, there was Amazon Prime Day, an event that practically created a new summer holiday. Then Chinese retail giant brought its 11-11 Singles Day holiday to the US last year and netted $25 billion in the process, more than Macy’s entire revenue for the year. As 11.11 rolls around again, other retailers are planning to follow suit and some pundits say that these ‘new’ shopping holidays may change the retail landscape forever. Read More
Beating Bezos: How Companies are Taming the Amazon Beast
At a recent retail summit in Philadelphia, the heads of some very innovative companies such as Rent the Runway and Revzilla discussed their strategies for ‘beating’ Amazon, and those apparently include coming to terms with the fact that it’s not actually possible. Read More
Even in An Improved Economic Climate, Off-Price Retail is Still Thriving
One retail niche that has thrived over the last few very uncertain years for the industry as a whole is off-price retail. And even though the economy is improving budget-conscious consumers are still driving its growth. Read More
Infographic: Why Customers Leave—and How You Can Keep Them
Customer retention is hard. Harder than many realize. CallMiner, a company that analyzes voice calls to improve agent performance, created an infographic that explores the top reasons customers leave, along with how you can better communicate on the platforms they prefer and what customers say it takes to gain their loyalty.
Koehler Home Decor is a wholesaler of home decor accessories and unique gifts. Source quality wholesale merchandise at KoehlerHomeDecor.com and find tips for promoting your business on our blog.