KHD Buzz – The Serial Returner Dilema, Apple Debuts a Credit Card, Square Helps Businesses Go Omnichannel and More

KHD Buzz – The Serial Returner Dilema, Apple Debuts a Credit Card, Square Helps Businesses Go Omnichannel and More

April 1, 2019 Off By Koehler Home Decor

Should Online Retailers Follow Amazon’s Lead and Ban Serial Returners?

Customer returns are a problem for any retailer, but for online retailers especially so. While a certain number of returns are inevitable, there are those shoppers who could be classed ‘serial returners’; people who make a habit of ordering more than they plan to keep with the deliberate intention of returning some.

Six months ago Amazon took steps to stem the practice and began banning these customers. In this competitive retail landscape is that something that a smaller retailer can afford to do? It seems the answer may be they have to. Read More

Square Launches New Tools To Help Retail Businesses Go Omnichannel

Omnichannel retail – the integrated approach to commerce that provides shoppers a unified experience across online and offline channels – is something that is growing right now, but it can be hard for smaller retailers to achieve. New tools released by payments processor Square are designed to help change that. Read More

Apple Launches Apple Card for Virtual and Physical Payments

Apple are getting into the credit card game. Last week saw the unveiling of the Apple Card, a Mastercard branded credit card that will ‘live’ inside a user’s phone while also being issued as a physical titanium card in partnership with Goldman Sachs. Read More

The Fifth Avenue Landscape Changes Again as Tommy Hilfiger Closes Flagship NY Store

There was a time when New York’s Fifth Avenue was one of the true meccas of the retail world. In recent years however Gap, Henri Bendel, Calvin Klein and Lord & Taylor all announced they will close their flagship stores there, and now Tommy Hilfiger is joining them. But don’t expect that the lots will stay empty, as some less expected retail companies are ready to take their place. Read More

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