KHD Buzz – Online Sales Growth Hits 12 Year High, Facebook Debuts Plans For Smarter Retail Chatbots and More
Online Retail Sales Hit 12 Year Sales Growth High
Due in most part to the COVID 19 pandemic according to a report from IMRG Capgemini online sales growth hit a 12 year high in 2020. Read More
Report – Up to 25,000 Stores May Close in 2020
While some retail stores are beginning to reopen as state lockdown rules ease, many may never reopen, and that number may reach up to 25,000 by the end of 202, according to a new predictive report from Coresight. Read More.
JC Penney Names Stores to Be Closed As Part of Bankruptcy Restructuring
In a U.S. Bankruptcy Court filing published last week, JC Penney identified the 154 stores it plans to close as a part of their restructuring plan, with the majority being mall anchor stores, a blow to many malls that are already struggling. Read More.
Facebook Offers Look at Its New, Improved Chatbots
As the COVID-19 pandemic has progressed Facebook has launched a number of new initiatives and tools to help small retailers sell their wares directly on Facebook. The company is now working on a new line of more intelligent AI chatbots, which they offered a glimpse of last week. Read More