KHD Buzz – Lord & Taylor Goes Bankrupt, Consumers Increasingly Annoyed by Online Tracking and More

Lord & Taylor Files for Bankruptcy

One of the longest established luxury department store chains in the US, Lord & Taylor, filed for bankruptcy last week, along with its parent company Le Tote. Read More

Report: Consumers Increasingly Upset About Being Tracked

Tracking consumers via cookies is a practice retailers have been making use of online for years now. But a new report published in the Journal of Consumer Research found that consumers are increasingly upset by this, and 41% reported having chosen not to make a purchase when bombarded with product suggestions when making their purchase decision. Read More

Union Leaders Call For Retailers to Hire ‘Mask Security’

After a spate of both verbal and physical attacks on retail employees attempting to enforce mask mandates on customers the leader of the Retail, Wholesale and Department Store Union has called for retailers to hire security staff to police mask use rather than asking untrained retail workers to. Read More

Retail Chains Facing Increasing Number of COVID-19 Lawsuits

Walmart, Amazon and Safeway are among the large retailers facing a growing number of wrongful death lawsuits being filed by the families of employees they claim contracted the virus at work. Read More