KHD Buzz – Lessons From the 2018 Holiday Shopping Season, The Best Ecommerce Platforms for 2019 and More
Lessons to Learn From the 2018 Holiday Shopping Season For most retailers the 2018 holiday shopping season almost seems like a distant memory now. It’s 2019 and it’s time to move forward. However, there are some important lessons to be learned from the busy season that has just passed that will help you make better…
KHD Buzz – The Rise of Retail Curation, the Data Behind the Retail Apocalypse, Amazon’s New Marketing Trick and More
The ‘Retail Apocalypse’ – In Chart Form 2018 did see the end arrive for a number of bricks and mortar retailers, including some very well known names – seeming to indicate that the term ‘retail apocalypse’ is still a valid one to use in 2019. However, according to research conducted by City Lab – and…
KHD Buzz – Retail’s Ethical Responsibilities, the Rise of Voice Search, 2019 Customer Service Preferences and More
Opinion: Online Retailers Must Stop Encouraging Shopping Addiction As research shows that retailers may be losing the battle for the hearts and minds of their loyalest consumers, one marketing expert asks, and then answers the question; with great marketing power, is there also social responsibility? Read More If Brick and Mortar Retail is Dead, Why…
KHD Buzz – Online Holiday Spending Tops $80B, 2019 Retail Predictions From The Experts and More
Forbes’ ‘Off the Radar’ 2019 Predictions For Retail It’s that time of year again. Everyone seems to have predictions about almost everything for the new year. And the retail industry is certainly no exception. Forbes has some very interesting ones though, including that up to 25% of U.S. retail square footage will be begin to…
KHD Buzz – Amazon Air Gets Serious, The Future of Retail and AI, The Best Retailers to Work For and More
Glassdoor Report: Best Retailers to Work For Every company wants happy employees, because happy employees = greater productivity and lower turnover. But who are the best retailers to work for these days? A recently released Glassdoor report took all of the employer reviews posted on their cite over the past year and came up with…
KHD Buzz – Cyber Monday Was a Record Breaker, Chuck Schumer Takes on the Grinch Bots, OmniChannel Scores Big and More
US Cyber Monday Sales Hit an All-Time High According to a new report from Adobe Analytics, this year’s Cyber Monday sales figures hit $7.9 billion, a record for any online shopping day in US history and up by nearly 20% over last year’s $6.6 billion in sales. Read More Report: OmniChannel Retail Dominated the 2018 Thanksgiving Shopping…
KHD Buzz – US Holiday Retail To Hit $1 Trillion, The Impact of Multigenerational Households on Retail and More
Experts Predict US Holiday Sales Will Top $1 Trillion Despite big store closures, the demise of Sears and the Toys R Us drama, a new report released last week predicts that US holiday sales – defined by the period November 1 – December 31, 2018 – will, for the first time ever, surpass $1 Trillion.…
KHD Buzz – The Impact of 11.11, Customer Retention Tips, Beating Bezos and More
How New Online Shopping ‘Holidays’ Are Changing the Retail Landscape First, there was Amazon Prime Day, an event that practically created a new summer holiday. Then Chinese retail giant brought its 11-11 Singles Day holiday to the US last year and netted $25 billion in the process, more than Macy’s entire revenue for the year. As 11.11…
KHD Buzz – Online Shopping ‘Rehab’, The War On Serial Returners, Smarter Chatbots and More
Online Shopping ‘Rehab’ Attempts to Boost Brick and Mortar Spending The British are just as into online shopping as the Americans, with an estimated 1 in 3 adults regularly choosing to shop online versus at a brick and mortar store. This, some say, is having a negative effect on the overall economies of many British smaller towns, an…
KHD Buzz – Manhattan’s Experimental Pop Up Store Boom, The Winners in the Sears Story, The Hottest Niche in Retail Right Now and More
Report: More Holiday Shoppers Plan to Shop Both Online and Off in 2018 According to a new report from The NPD Group, more than 50% of people plan to do their holiday shopping on and off in the 2018 season, and the reasons behind their decisions where to shop for what are rather interesting as they…